Shipping

Please check the shipping address listed in your paypal transaction as you check out! If that address is wrong contact me ASAP since I pack and ship orders quickly and I do it based on the address paypal gives me. I prefer you have a confirmed paypal address since unconfirmed addresses mean I need to confirm the shipping address with you (this takes time and can delay shipping.) If you get an e-mail from me with a subject like Re: Payment received from your e-mail@your e-mail.com it is me trying to confirm something about your order before I can ship, please open it and respond if you want your order shipped asap.

I do not earn money on the shipping. The paypal calculator is not very flexible so if it over charges you for shipping, I will refund the difference. There is a place on paypal where you can add instructions about shipping (for instance if the shipping address is a business address according to UPS/Fed Ex it might allow me to save you money on shipping for certain products if I know about it, otherwise I have to assume residential shipping. If you add your phone number there I can use your phone number if I ship via Fed Ex for certain products and they can call you if there is an issue with delivery.)

If Paypal doesn't charge you for shipping, it is probably because you are in another country or someplace I don't normally ship to, I will be contacting you about it since I will need to find out the shipping costs to your location and send you an invoice for the shipping or refund your order if I can not ship to you or if you don't want to pay the shipping. I normally Sell in the USA but have occasionally shipped packages internationally.

Plants and Fish I only sell in Florida at this time and I am not set up to ship fish yet.

Return and Refund Policy

I try very hard to quickly answer questions about products before the sale. If you are uncertain about a product please ask, I want to make sure that what you buy is what you need and what will actually work for you.

If you buy a product and change your mind about it later and want to return it, I will have to charge a re-stocking fee and I can only accept returns on unused items. I can only make refunds for 60 days after the purchase through paypal. I do not refund the shipping or pay return shipping unless the reason for the return is on my end.

Please contact me for instructions before returning anything. If I'm not expecting something to come back, I won't know what to do with it if it actually makes it to me. Some packages are shipped direct from the manufacturer and simply mailing something back to them won't get you a refund.

If there is a problem with a product, please contact me so we can work something out. Some items are covered by warranty.

Media

As in Growing media like gravel or rocks and stuff like that.

4 comments to Media

  • John Yax

    What is the cost of expanded shale, shipped to Sarasota Fl 34232
    I need 50 cubic feet.

    THanks

    • TCLynx

      Hi John,
      I need to know if you are wanting the Boxed stuff that ships via UPS?
      or
      The Bagged stuff on a pallet shipped by freight? In which case I need to know if it is shipping to a business with a dock or forklift to unload the pallets? Or to a residence or location where the truck will need a lift gate to unload the pallets.

      or

      Is it possible that you could gain access to or the services of a dump truck or trailer to pike up bulk media here in Florida and deliver it to your location?

      The cost of the UPS rocks in a box option will probably cost around $70 just for shipping per 40 liter box shipped.
      The bagged on pallet option will probably cost at least several hundred per pallet just for the shipping.
      The last option cost will depend on if you know some one you can hire with the dump truck or trailer and how much they will charge to pick up the media for you up around Tampa.

      Let me know the details for your desired option so I can provide you with price quotes.

  • carl

    hello tclynx
    I read the question above and the answer about details
    i have one question for you on details i am qoing to need at least 3 yrds
    how much a yard if i pick up in tampa?
    thank you
    carl j
    st augustine fl

    • TCLynx

      Carl, would you rather pick it up in Jacksonville FL if you are in St Augustine, FL?

      The transport charges for the Expanded Slate change from Month to Month so Keep in mind this is only a rough estimate as of May.

      Anyway, To pick up 1/2″ expanded Slate near Jacksonville is going to be around $145.40 + tax per Ton.
      Let me see 1 ton of this media will make about 1.33 cubic yards.
      So 3 yards divided by 1.33 = 2.26 tons if picked up at the Jacksonville yard if you have a truck or dump trailer that can handle that much weight and you feel comfortable letting a giant front end loader dump rocks into it. $145.40 x 2.26= $328.61 + sales tax

      If you want to pick up from the Tampa Yard, that costs a little more it would be $149.15 + tax per ton.

      Again, transport charges adjust each month so the above is only an estimate.

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