Shipping

Please check the shipping address listed in your paypal transaction as you check out! If that address is wrong contact me ASAP since I pack and ship orders quickly and I do it based on the address paypal gives me. I prefer you have a confirmed paypal address since unconfirmed addresses mean I need to confirm the shipping address with you (this takes time and can delay shipping.) If you get an e-mail from me with a subject like Re: Payment received from your e-mail@your e-mail.com it is me trying to confirm something about your order before I can ship, please open it and respond if you want your order shipped asap.

I do not earn money on the shipping. The paypal calculator is not very flexible so if it over charges you for shipping, I will refund the difference. There is a place on paypal where you can add instructions about shipping (for instance if the shipping address is a business address according to UPS/Fed Ex it might allow me to save you money on shipping for certain products if I know about it, otherwise I have to assume residential shipping. If you add your phone number there I can use your phone number if I ship via Fed Ex for certain products and they can call you if there is an issue with delivery.)

If Paypal doesn't charge you for shipping, it is probably because you are in another country or someplace I don't normally ship to, I will be contacting you about it since I will need to find out the shipping costs to your location and send you an invoice for the shipping or refund your order if I can not ship to you or if you don't want to pay the shipping. I normally Sell in the USA but have occasionally shipped packages internationally.

Plants and Fish I only sell in Florida at this time and I am not set up to ship fish yet.

Return and Refund Policy

I try very hard to quickly answer questions about products before the sale. If you are uncertain about a product please ask, I want to make sure that what you buy is what you need and what will actually work for you.

If you buy a product and change your mind about it later and want to return it, I will have to charge a re-stocking fee and I can only accept returns on unused items. I can only make refunds for 60 days after the purchase through paypal. I do not refund the shipping or pay return shipping unless the reason for the return is on my end.

Please contact me for instructions before returning anything. If I'm not expecting something to come back, I won't know what to do with it if it actually makes it to me. Some packages are shipped direct from the manufacturer and simply mailing something back to them won't get you a refund.

If there is a problem with a product, please contact me so we can work something out. Some items are covered by warranty.

U-Pick, Tours, Produce

Unfortunately due to Insurance costs, I can no longer offer Farm Tours or farm gate sales of produce or U-Pick opportunities.

Please see the events link to sign up to attend one of the tours or events.

Aquaponic Lynx LLC The farm is open to Provide Produce (e-mail at least a day ahead to have us pick it, it is too hot most of the year to pick after about 9am) salad, herbs, produce, plants and even get fish (live fingerlings or whole on ice only, bring your own transport container and aerator or ice.) Please contact me ahead of time if you are planning to get fish to check availability and so I can be prepared. In addition to the Aquaponics Systems, the farm also has soil gardens, wicking beds, vermiponics, and Duck a ponics to keep the water nice for our ducks and chickens.

Suggested Donation for regular Monthly farm tours are $10 per person or $20 per car load.
Please e-mail or call ahead the day before for produce.
FYI, if you want to stop by the Yalaha Bakery, you want to get there early rather than late. The bakery has a deli that serves lunch but the Deli counter closes by 3 pm.

I also do tours by appointment but I have to start charging for this because I’m finding I run out of time in the day to get everything done if I do tours all the time for free. If you want a special farm tour and to ask aquaponic questions other than during my regularly scheduled monthly farm tour, the cost is $60 per hour contact me for availability and scheduling.

Please wear sturdy shoes, ants seem to bite people in sandals first and we don’t spray poison to kill things, not even the ants.

Current offerings updated 8/04/13
Lettuce, Living lettuce, lettuce mix, lettuce seedlings.
Chives
Parsley
Basil
French Tarragon
Rosemary
Mint
Water Chestnut plants
Duckweed
papyrus plants
Aloe Plants
Eggplant seedlings
Strawberry plants
Watercress
Pea Shoots

It is often a good idea to contact the farm before showing up even during regularly scheduled hours to make sure of availability and conditions.

I prefer to be contacted by e-mail, you can use the contact form below
please make sure you enter your e-mail address correctly since I won’t be able to reply to you if you don’t. If you don’t get a reply from me, it could be there was a typo in your e-mail address or your spam blocker didn’t let my message through. I’m really good about responding to messages quickly.

Hello! Please use this contact form to send us an email.
 

If you absolutely must call me (my real life name is Aleece)
407-342-8515. If you make an appointment but something comes up and you can’t make it, please call to let me know so I don’t wait around for you.

Driveway is on Guava St, there are Green Aquaponic Lynx LLC banners on either side of the drive. If following a GPS, you want to turn off County Road 48 onto either Guava St or Yalaha Rd to get into the neighborhood. If the GPS tries to send you down another street, you will find that Guava doesn’t go all the way through like the GPS thinks it does. The corner of County Road 48 and Yalaha Rd has the post office and BC’s General Store/BBQ.


View 8748 Guava St in a larger map

Is Yalaha too far to drive for you?
If you live closer in to Orlando, FL, I sell produce through the
Orlando Home Grown Co-op.
If you live elsewhere in Florida and still want my products, contact me and maybe we can work something out.

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